Refund Policy
At Engineering Lab, we are committed to providing high-quality, practical, and career-focused training. Due to the nature of our digital courses and services, all payments are generally non-refundable.
1. General Policy- Once a course is purchased and payment is completed, it is non-refundable
- Refunds will not be applicable after course access has been granted
Refunds may be considered under the following exceptional circumstances:
- Payment was successfully completed, but course access was not provided
- Enrollment was made in the wrong course by mistake
- Severe technical issues from our side (e.g., login failure, inaccessible content)
- Refund request is made before course access and no content has been viewed
Refunds will not be issued in the following situations:
- Change of mind after purchase
- Lack of time or personal reasons for not continuing the course
- After accessing any course content
- Issues related to user’s device, internet, or technical setup
To request a refund, please contact us with the following details:
- Full Name
- Course Name
- Payment Transaction ID
- Detailed explanation of the issue
📩 Contact:
- Email: info@engineeringlab.org
- WhatsApp: +8801796825863
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued through the original payment method
Engineering Lab reserves the right to modify or update this refund policy at any time.
Changes will be effective immediately upon posting on the website.
We strongly encourage all users to carefully review course details before making a purchase, as our courses are designed to deliver practical, career-oriented skills
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